Customer Reviews

Great Job Rob Cicetti

By Glen S - 09/25/2009

It looks like every thing is working out as expected. Rob Cicetti has done a very good job for us and I wanted to say thank you very much. I really appreciated how he stayed in contact with us and promptly answered any questions we had.

OVERALL RATING:

5 out of 5

Riley Guy Made My Life Comfy!

By Carla H from Quakertown, PA - 09/25/2009

I'm just writing to say what a pleasure it was dealing with Riley Guy of Residential Finance! He was polite, informative and efficient! I received a mailing and was hesitant on calling, but SOOO glad that I did. Riley walked me through everything - even while he was on vacation [...]

OVERALL RATING:

5 out of 5

Very Pleased

By tweet828 - 09/24/2009

I just want to share the truth about Leo Fernandez at RFC and give credit where credit is due. I want to thank Leo for all the hard work that he put forth on the loan refinancing that we did with RFC. I was very pleased working with Leo; he [...]

OVERALL RATING:

5 out of 5

Leo Fernandez was Always There for Us!

By Jane S. - 09/24/2009

I have definitely felt more secure through this whole process because of being able to contact Leo when needed and he always responded. I have been very pleased with the fast service of getting this loan done. I have been so glad to get our payments reduced, and now look [...]

OVERALL RATING:

5 out of 5

Joanna MacKenzie Ross and Residential Finance Corporation

By jdgray10 - 09/24/2009

Refinancing my home was a pleasant experience thanks to Joanna. Not only was she professional, she was patient, courteous, and provided a high level of customer care. When I spoke to Joanna for the first time, I question the authenticity of the company. I expressed to her that there were [...]

Brianna Workman is a Pleasure to Work With

By Patricia C from PA - 09/24/2009

I had the pleasure of working with your Ms. Brianna Workman. I am and have been in the financial arena for 27 years now, and even though you may take 100 applications, when it comes to YOU, wow, remember the stress?! I wanted to sing Brianna’s praises for all her [...]

Cliff Moore demonstrates Exceptional Customer Service

By Vicki C from PA - 09/24/2009

Just wanted to thank you for all your efforts over the last month with the refinancing of our mortgage. We truly appreciated your exceptional customer service as it made for what can be a grueling process a more pleasant experience. Many thanks again and if I get to Tampa anytime [...]

Thank you Bill Prudden and RFC

By Tom R - 09/23/2009

At the point I started with RFC, you were literally my only hope. Again, I appreciate Bill's direction, support, and navigation through this process. I'm kind of mentally exhausted by the whole process, but at least hopeful that I can climb out of the hole I ignorantly dug for myself. [...]

Bill Prudden puts in Time to Satisfy Customer

By Pete - 09/23/2009

Thank you for your time and hard work. It is people like you that are a credit to your company.

Cari Marken Saved My Home

By Billie C - 09/22/2009

I just wanted to let you know how GREAT it was to work with Cari. I feel she really went above and beyond her duties to help me get my house refinanced. We ran across some snags but she kept me informed by phone and emails. When I was unable [...]